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Topics: entrepreneur|ideas
26 Oct 2009
Sometimes even going to lunch can teach you an important lesson.
“We’ll sit outside.”
This past Friday I had lunch with some friends to catch up and chat about business. We went to a restaurant in midtown Manhattan during peak lunch hours and, unsurprisingly, there was a long wait for a table inside. This particular restaurant has a large outdoor deck, but considering it was mid-October and there was a bit of a chill in the air, no one had opted to sit outside.
When the hostess told us about the wait, we asked if they could turn on the heat lamps on the deck, and if so, we would be happy to sit outside rather than wait. They agreed and as we sat down, we joked to the waitress that we would draw a crowd out on the deck.
Sure enough, by the time we were done with our meal, there were no less than 10 tables full of customers on the deck, comfortably enjoying an autumn day in New York under the heat lamps.
The Reason I’m Sharing This
What’s the point of this story? Though it’s a trivial experience, it illustrates a larger principle: there is a power in being the first to do something. Most people don’t even consider a particular path unless they know someone else chose to take it first.
As I speak with clients or aspiring entrepreneurs, it is disappointing how often I hear something to the effect of, “If this was a good idea, someone would be doing it already.” All the good ideas are definitely NOT taken. Some haven’t been thought of yet, but others have been thought of, only to languish and eventually die just because someone wasn’t willing to be first.
There are countless opportunities out there that exist simply because no one is willing to be first. If you have no problem blazing a new trail, then be the first to sit outside. You might just draw a crowd.
Topics: design|entrepreneur
21 Oct 2009
The more I work with clients, the more I’m convinced that written descriptions are a poor way of sharing and discussing ideas for a website.
The traditional process for getting a project started usually involves writing it down. Drafting a business proposal, or creating a requirements document, are often the first step we take in bringing an idea to life. And it can be a valuable exercise to help perfect and hone a concept within your own mind. But when it comes to sharing it with others, the written word can leave too much open to interpretation. Whether you are dealing with an investor, a freelance designer or developer or even internal staff, most of us are visual creatures. We need to see something in order to fully internalize what we are dealing with.
Sketching Out Ideas
I have always been a big fan of wireframes. For those of you unfamiliar with a wireframe, it’s sort of like a blueprint for a website, showing the basic elements that will be included on each page of the site. They allow people to get a sense of a project in a way written documents can’t match. Until someone, especially a client, sees an idea sketched out, you can never be sure that everyone is picturing the same execution.
That’s the biggest problem with relying too much on technical specifications and requirements documents. While many people assume it creates agreement on what is being worked on, it is often a false sense of agreement. The developer has one thing in mind, and the client has a completely different interpretation. That is why stories of unsatisfied clients and poorly-managed projects are all too common. Putting ideas into wireframes helps create consensus. You will also be surprised how people will take your idea more seriously when they can actually see it for themselves.
No Longer Just For Designers
Luckily, there is a tool out there that can help anyone build a wireframe, regardless of technical or design expertise.
Balsamiq Mockups is a great product that allows for quick and painless wireframe construction in an easy to use drag-and-drop interface. There is a free trial available, and the purchase price for the full version is reasonable. (As a disclaimer, I have no affiliation with the company and no financial incentive to recommend the product.)
Even with the design ability to create wireframes from scratch, I have been using Balsamiq quite a bit lately and feel the need to share it with others. It has saved me a ton of time and makes what can be a time-consuming task much easier. I have also worked with too many clients who spend vast sums of money on a web project, only to be unhappy with the end result. Starting out with a robust wireframe is a great way to avoid that happening to you.
Sharing Your Idea
There are many different reasons you may be involved with creating a website. Maybe you work for a company that is planning a redesign, or perhaps you are a budding entrepreneur who dreams of launching your own start-up. Whatever the case, you will probably need to involve other people at some point. And when you do, remember, instead of just telling someone what you have in mind, it’s always better to actually show someone your idea.
Do that and you will greatly improve your chance for success.
Topics: entrepreneur
15 Oct 2009
So it turns out that today is Blog Action Day. The idea is that participating bloggers around the world all agree to write a post about the same topic. This year the topic is Climate Change.
At face value, this doesn’t seem a fitting subject for this blog, but trust me, it is. Many characteristics of corporate life have a negative impact on the environment. Let’s take a look at some of the ways the traditional work situation is bad for the planet.
Your Commute is Killing the Planet (and You!)
Most people commute to work, many driving their own car. According to the U.S. Bureau of the Census, the national average commute time is over 25 minutes. In some areas, like my home state of New York, the average is closer to 40 minutes. This contributes to increases in both fuel consumption and exhaust omissions.
Depressingly, at the national average, that also adds up to over a 100 hours of commuting time every year. This means you likely spend more time in your car driving to work each year than you do on vacation (considering the standard of two weeks off annually). That’s also time you aren’t getting paid for.
Entrepreneurs and small business owners typically have much shorter commute times (and obviously, home-based businesses have none). With more people working for themselves and employers offering flexible work arrangements such as telecommuting, we could reduce the damage being done both to the planet and to ourselves.
The Impact of Business Travel
As of a few years ago, the annual volume of business travel was over 200 million person-trips a year, according to the U.S. Travel Association. Almost half of these trips were reportedly taken for general business purposes (likely for consulting, client service, etc). Because large companies have the budget to cover travel like this, trips are often taken that aren’t absolutely necessary.
Small businesses and entrepreneurs, restrained by smaller travel budgets, don’t travel as often and instead handle business communications over email, phone and video conferencing. This all leads to a cutback in travel, which leads to, again, reductions in fuel consumption and carbon emissions.
Small Businesses Are Nimble
While “going green” seems to be the hot new trend lately, working against climate change is mostly about reducing consumption of all types. Putting a focus on things like using less paper, or cutting back on energy usage, are all good for the planet. Instituting change in a large organization can be difficult. But adopting responsible practices among a small group of people just doesn’t have the same hurdles. Small businesses are capable of changing their behavior quickly and easily.
Start Your Business, Save the World
Take a look at what we discussed. Cutting the number of hours you spend commuting. Traveling less. All of this not only adds up to increased environmental responsibility, but also improving personal happiness. Working for yourself, traveling less and flexible work arrangements all have the opportunity to improve your quality of life.
So my call to action is this: start exploring ways to lessen the impact your job has on your life. You might just save the world in the process.
Topics: advertising|entrepreneur|marketing
8 Oct 2009
Lately it seems that every new business idea involves the web somehow, and everyone is discussing new and novel ways to use the web and social media to promote their business. With the ongoing changes that the Internet has brought to the marketing world, it’s sometimes easy to forget about the basics.
Starting your own business can be simpler than that. A straight-forward idea and simple yet clever marketing tactics can come together to create success.
Any New Yorker reading this will immediately recognize the phrase “Dan Smith Will Teach You Guitar.” Local guitar teacher Dan Smith has been using this headline (along with a prominent photo of himself) on his flyers to promote his private lessons for years. These flyers seem to be posted on every bulletin board and shop window in New York City. Whether you are in a deli uptown or a dry cleaner downtown, you will spot these flyers everywhere. And the formula always remains the same.
I decided to find out more about Dan’s marketing approach. He was kind enough to answer a few questions about how he views his business and the brand that is Dan Smith.
1. What made you decide to become a guitar teacher? How did you get started giving lessons?
I started teaching a couple friends of mine and I liked doing it. It seemed like a cool thing to do, and it beat waiting tables as a way to make money. I also knew I would learn a lot from it.
That said, I’ve never really thought of myself as becoming “a guitar teacher.” I see myself as me, Dan Smith. I teach guitar because it’s a way for me to be who I am and make music, while providing an experience that people find valuable.
Lesson: When starting a business, find something you are passionate about, then start small.
2. The phrase “Dan Smith Will Teach You Guitar” has become legendary among New York City residents. Did you intend to make that a tagline of sorts, or was it unintentional and just sort of took on a life of it’s own?
That’s me trying to be as simple and direct as possible. It says exactly what the experience is. So it was definitely intentional.
Lesson: Don’t overthink your marketing. Being simple and direct works.
3. You decided to use your own name, as opposed to coming up with a company name or other brand name. Why?
I use my own name because I am the brand. What you get is me. I’m not a company, I’m a person.
Lesson: Authenticity is crucial to the success of any business.
4. What does the Dan Smith brand offer students compared to other teaching options? What makes Dan Smith unique?
One big difference is that I don’t view teaching as something that I’m doing “on the side.” I take teaching guitar just as seriously as a doctor takes practicing medicine. I do a lot of different things, but when I’m teaching, I’m totally focused on my student, their music, and what they are learning.
Another difference is that a lot of teachers out there basically just dispense information. They give you a fish, without teaching you how it fish for yourself. Working with me goes way beyond that. I teach my students how to connect to their musicality. One of the many benefits of that is they learn to be as independent as possible. I also want my students to experience the music first-hand and learn on an intuitive level. So everything we do is very hands-on and designed to develop your overall musicianship.
It’s the difference between just learning the rules of grammar and learning how to tell a great story.
Lesson: Your product is secondary. What you’re really selling is the benefit to the customer. Dan isn’t selling guitar lessons. He’s empowering people to get in touch with their inner musician.
5. The flyers for your lessons seem to be all over New York. Why do you think they stand out so well compared to other flyers and posters?
They stand out because I believe in what I’m doing, and I put that conviction into the message and the design. Plus the fact that they’re everywhere. So when you see one, it’s part of this larger dynamic and it makes you think about all the other times you’ve seen it.
Lesson: Be clear about what you offer, then find ways to get in front of prospects over and over again.
6. What do you think are the most important things your students are looking for when they are choosing how to learn guitar? How do you try and deliver on those?
I think students are looking for someone who will really listen to them and take them in as an individual. They want someone who’s knowledgeable and can teach them in simple, straight-forward terms. They also want it to be a relaxed experience that they look forward to. So what I do is create an atmosphere where you can be yourself, make the music that turns you on, and learn in experiential terms.
There’s got to be an emotional connection to what you’re learning. Otherwise, it’s boring and it doesn’t work. If that’s in place, then I can help you connect to what really motivates you to play, and create music. By doing that, my students find out that they have a lot more ability to play guitar than they thought they did.
Lesson: Customers aren’t only concerned with results. They also want to enjoy the experience. People do business with people they like.
Low-tech But High Impact
It’s easy to get caught in the trap of overthinking your marketing and being fascinated with what’s new and shiny. But there are some tried and true tactics that never go out of style. If you have a business to promote or are thinking of starting one, make sure you consider even the most basic approach.
Who knows, you might just end up a local celebrity like Dan Smith.
Thanks to Dan for sharing his thoughts with us. If you are interested in having Dan Smith Teach You Guitar, check out his site.
Topics: book reviews|entrepreneur
29 Sep 2009
There seems to be only one thing that outnumbers the amount of people who are unhappy with their jobs: books about leaving the job you’re unhappy with. A quick trip to the bookstore (remember those?) present rows and rows of books on the subject, ranging from guides on starting your own business to get-rich-quick schemes.
In the face of this mountain of information, blogger and Career Renegade Jonathan Fields felt the need to add to the pile.
And I’m glad he did.
Cutting to the Chase
For a book devoted to following your passion, Career Renegade does away with most of the fluff that you find in books like these. Perhaps due to his previous career as a hedge fund lawyer, the author gets right down to business. As he writes in the few first pages, this book answers the question: What about the money? Convincing someone to start a business is all well and good, but few provide a concrete plan to earn a respectable salary on their own. Jonathan does just that.
Heartfelt speeches about freedom and liberation are left aside, nor is much time devoted to talking about the evils of corporate life. Instead, we open with a brief introduction about the author’s own journey of career change, then jump right into different ways that passion can serve as a starting point for building a new career. Various methods are included, as are case studies of individuals who actually followed these plans. They are all presented in the context of helping you find the one that fits your particular passion.
Tools of the Trade
As different techniques for market research and validating an idea are discussed, specific websites and URL’s are shared with the reader. One gets the impression that the author has spent countless hours sitting in front of a computer figuring out the best way to do things, then decided to share it with readers.
This is the kind of book you can sit down and read all the way through, but then keep on your desk, dog-ear pages, and continually reference when working on your own project.
Something for Everyone
While this book was written with a specific purpose (helping you find a career based on your passion), there is a lot of value in here for anyone involved with or interested in selling online. Even having worked in interactive marketing for over a decade, I still discovered a few new things to add to my bag of tricks.
Some of the methods discussed overlap with other books and might be familiar to anyone who has also read The 4-Hour Workweek. But combined with everything else in the book, the author has much to add on the subject of finding a market and selling a product.
Career Renegade is a refreshing entry into the crowded space of small business books. The straight-forward tone and practical approach to changing careers separates this book from others like it. For those who are past the point of considering whether or not to start your own business and now need an actual game plan, Career Renegade is worth picking up.

One of the Co-Founders of SideTour, former TechStar (NYC Summer 2011), ex-NBA'er, and past TechCrunch Disrupt Hackathon Winner.